今天一個買家寫不了review顯示這個圖片，并且發(fā)現(xiàn)有個review也被刪了

他們兩個圖片都是這樣顯示的：We apologize but Amazon is not accepting reviews on this product from this account . if you would like to contact us about this decision,please email community help@amazon.com，我一共就兩個review，問客服還沒回復，這是什么原因呢？以后這個listing還能被評價嗎？非常感謝各位大神解答