我的亞馬遜銷售權(quán)被移除，賬戶凍結(jié)
由于開始的侵權(quán)產(chǎn)品問(wèn)題導(dǎo)致我歐洲站店鋪的銷售權(quán)被移除 ，然后賬戶又被凍結(jié)了，發(fā)了兩封郵件給亞馬遜，兩次回復(fù)我說(shuō)不回復(fù)我的銷售權(quán)，我這樣還有機(jī)會(huì)申訴成功嗎？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已經(jīng)差不多10天了 我的店鋪一直都是賣家賬戶凍結(jié)狀態(tài)，這樣還有機(jī)會(huì)申訴成功嗎？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已經(jīng)差不多10天了 我的店鋪一直都是賣家賬戶凍結(jié)狀態(tài)，這樣還有機(jī)會(huì)申訴成功嗎？
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3 個(gè)回復(fù)
TJmax
贊同來(lái)自:
古樹寒蟬
贊同來(lái)自:
關(guān)于怎么申訴，一般亞馬遜都會(huì)在郵件中把重點(diǎn)給你列出來(lái)，你只需按照要求提供資料就行了。發(fā)送到到pq-review@amazon.com郵箱
笨笨的魚
贊同來(lái)自:
近期90天內(nèi)的采購(gòu)發(fā)票3張，發(fā)票上包含亞馬遜給你列出來(lái)有問(wèn)題的幾款asin的產(chǎn)品，有供應(yīng)商的聯(lián)系信息：名稱、地址、電話等。發(fā)票最好用增值稅發(fā)票
如果沒有發(fā)票可以提供收據(jù) 、采購(gòu)合同、提貨單、授權(quán)書等也需要近期90天內(nèi)的有供應(yīng)商的信息，這些單據(jù)上都要包含有亞馬遜給你列出來(lái)這幾款asin產(chǎn)品，進(jìn)貨數(shù)量不能小于銷量。
2、你本身是有這個(gè)品牌xxx的授權(quán)，提供授權(quán)書/商標(biāo)證書文件
3、提供供應(yīng)商的聯(lián)系信息：包含名稱、電話、地址、郵箱和網(wǎng)站。