【每日一問】亞馬遜因操作評論賬號被關(guān)閉要怎么申訴?

這說的是我嗎？
?Hello,

We recently contacted you about product review manipulation. Because you are still manipulating product reviews, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can view previous messages on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... ry.htm). To learn more about this policy, search for "Prohibited Seller Activities and Actions" in Seller Central Help.

To sell on Amazon.com, please reply to this message with the following information:

-- A detailed description of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies.

-- Contact information (name, email address, website, etc.) for any third parties you engaged to obtain prohibited reviews.

-- Identifying information for any customer accounts you or a third party used to post prohibited reviews.

-- List of any prohibited reviews remaining on the Amazon site.

-- A plan that explains how you will prevent product review manipulation in the future.

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for about 90 days, but funds could be held longer.

For help creating your plan, search for "Appeal the restriction or removal of selling privileges" in Seller Central Help.

We look forward to hearing from you.

Sincerely,

Seller Performance Team

Amazon.com

http://www.amazon.com
?
最近刷的很少，有發(fā)郵件催評、有差評的時候會找客戶說退款或者重新送一個，讓客戶修改差評這樣。催評和改評算是操縱評論嗎？

有差評的時候會找客戶說退款或者重新送一個，讓客戶修改差評，就是算是操作評論

給客人寫郵件 千萬不能在一封郵件里寫 我們愿意給你退款或者重發(fā) 你幫我改評價這種語句 ，另外申述啊，按照流程，表示您下次不會再犯，誠懇態(tài)度

讓人修改差評也算操作評論，但是催評不屬于操作評論，改評價可以提的，只是不能和重新發(fā)送一個或者退款寫在同一封郵件里。

按照流程，表面您下次不會再范，誠懇態(tài)度

我還一直以為這樣玩沒問題呢！

據(jù)了解是亞馬遜的bug，搞死賣家了，太坑爹了。。。